Mercier Consultancy MD is thrilled to announce exciting Danish Speaking job opportunities in Greece with a fully paid relocation package! This is an ideal chance for Danish-speaking professionals looking to advance their careers while enjoying the vibrant culture and lifestyle that Greece offers. With a commitment to providing exceptional service, you will be supporting our customers and helping them navigate our offerings effectively.
Key Responsibilities
- Provide high-quality customer support in Danish via phone, email, and live chat.
- Assist customers with inquiries regarding products, services, and general queries.
- Document customer interactions and maintain accurate records to improve service quality.
- Resolve customer complaints efficiently and effectively, ensuring a high level of satisfaction.
- Collaborate with cross-functional teams to ensure customer needs are met and concerns are addressed.
- Stay knowledgeable about our offerings, updates, and industry trends to deliver informed support.
- Fluency in Danish (both written and spoken) is essential; proficiency in English is a plus.
- Prior experience in customer service or related fields is preferred.
- Strong communication skills and a customer-centric approach.
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
- Familiarity with customer support software and CRM systems is beneficial.
- A proactive attitude towards problem-solving and a commitment to delivering great customer experiences.
- Willingness to relocate to Greece and adapt to a new working environment.
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